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Privacy Policy

At The Cater, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and catering services.

1. Information We Collect 

We may collect the following information when you interact with our website or place an order:

  • Name and contact details (phone number and email address)
  • Event details such as date, time, venue, and guest count
  • Menu preferences and customization choices
  • Billing and payment information
  • Website usage data, IP address, and browser information

2. How We Use Your Information

We use your information to:

  • Provide quotations and process catering bookings
  • Customize menus according to your requirements
  • Coordinate delivery, setup, and event services
  • Process payments securely
  • Send order updates, confirmations, and invoices
  • Improve our website and customer experience
  • Send promotional offers and updates (only when permitted)

3. Payment Information

Payments made on our website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking details on our servers.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Payment gateway providers
  • Delivery and logistics partners
  • Technology and hosting service providers
  • Government authorities when legally required

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, remember your preferences, and analyze website traffic.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your information only for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Cater
Email: info@thecater.in
Phone: +91 81973 96653